INSIGHT DIRECT USA, INC.

Overview:

Insight works with clients to identify, build, and implement appropriate solutions. First, we seek to understand your business and your needs. We then apply our in-depth knowledge of cloud and data center environments to draft a roadmap for transformation. Masterful execution, attentive support, and flexible management services take your organization where you want to go.

 

Services:

Deliver maximum benefits to your business with Managed Services: Reduce operational burden and free up resources for higher level activities. Improve service levels and user experiences. Get better visibility and feedback to support operational efficiency. Optimize cloud costs and establish governance models that extend to cloud. Maintain control and ownership of architecture and data. Eliminate the learning curve as you address internal staff and skills shortages. Gain flexibility with a customized and scalable solution set of Managed Services. We are uniquely qualified to deliver this by: Improving service levels through our award-winning Insight OneCall™ service that solves complex data center issues. Leveraging deep data center operational experience, including managing tens of thousands of assets in nearly 1,000 locations on six different continents. Accelerating operations with automation tools and processes that can reduce operational procedures from hours to minutes. Reducing costs to deliver 24/7 operations, preventing project overruns, and eliminating tool investments.

Support Services can also help with remote management to improve the reliability, availability, and performance of your IT infrastructure. Support Services include: Single-source accountability for hardware, software, and third-party peripherals OneCall Support services for Cisco, Cohesity, Commvault, Dell Technologies, HPE, Juniper Networks, NetApp, Nutanix, Palo Alto Networks, PulseSecure, Pure Storage, Quantum, Rubrik, Veeam, and Veritas Maintenance for all servers and storage systems regardless of manufacturer, platform, or age – even end-of-life systems remote application management for Veritas NetBackup and Enterprise Vault Remote systems and network management Consolidated contract management Quick resolution with a proven, systematic approach – scored a 98-percent case resolution rate on a recent Symantec audit for Veritas products Direct, real-time access to expert IT technical support engineers Three 24x7 active/active/active support centers Improved insight into your environment through regular performance and support call trend reviews Beyond the core support team, you also have access to advanced, field-based support engineers. Our support teams specialize in defined technology suites and provide level three and level four support services. In addition, field-based services teams are available for emergency onsite support as needed.

We help customers define, build, and run these transformational services using a comprehensive IT lifecycle services approach that encompasses business-IT alignment, infrastructure deployment, and a full scope of operational services. Cloud + Data Center Transformation architects and deploys in a way that considers existing platforms, while planning for future technology integration. Working with internal IT teams, we provide agnostic technology recommendations and advise as you select what makes sense for your business. Our analysis begins with an assessment of your current IT environment and capabilities. Our experts then recommend solutions that are best aligned with your requirements. And to make sure you have complete confidence in your IT investment, you can test drive your IT solutions in our Technology Labs – either physical or virtual – before deploying enterprise-wide.

From workload alignment, purposeful cloud strategies, and flexible, high-performance infrastructures to data protection, service delivery, and IT automation, our expertise produces meaningful results. We enable your organization to be more agile, resilient, and relied upon to deliver critical services for the business. Address key areas and concerns: Data center and cloud IT environment design, alignment, and optimization Hybrid cloud and multicloud Converged/hyperconverged technologies IT operations Migration, consolidation, management Data platforms Platform modernization Data protection and security Backup, business continuity, and disaster recovery AI/ML/GPU opportunities Network and security Operations and controls Compliance, risk, and governance Security in the cloud SD-WAN, SD fabric, and microsegmentation

As experts in data center consolidation and migration, Cloud + Data Center Transformation addresses your business challenges and guides you through the entire consolidation process, delivering results that improve service levels, increase internal communication and process consistency, support growth, and reduce risk. Our specialized end-to-end transformation capabilities help reduce IT complexity, improve scalability, and achieve significant efficiency gains across your data center. Benefits of our Consolidation Services: Comprehensive data center transformation approach Accelerated processes, meaning faster utilization of new locations, infrastructure, and technology Reduced risk and impact to the business during consolidation Thorough data and application capabilities – including upfront discovery and analysis, mapping, and migrations Platform evaluation and alignment during the consolidation process Expert automation and orchestration for reduced complexity and improved speed, agility, and availability Cost-effective alternative to maintaining several locations Why Transformation Services? More than 20 PB of data and 250,000 workloads migrated in past 12 months More than 200 data centers moved or consolidated in past 12 months Monitoring data center assets on six continents

During data center transformation, the goal is to ensure every detail is addressed for a safe and smooth transition — and the most efficient use of platforms. But complexities such as stagnant data, abandoned applications, and inconsistent processes can be discovered along the way. Using the right methodologies is critical to meet availability, scalability, security, and efficiency targets and properly support the business. With more than three decades of experience, Cloud + Data Center Transformation (CDCT) offers strategy and stability throughout what can be a complex and overwhelming process. We have the knowledge to recognize common pitfalls, fine-tune procedures, and develop flexible, scalable migration and consolidation solutions. Our Migration Services can help you: Increase visibility of your IT estate, including infrastructure, configurations, and dependencies. Plan and execute migrations to support transitions to and from private cloud, public cloud, and hybrid models. Support business growth and modernization efforts. Improve processes and governance to control expenditures and reduce risk. Simplify IT management and enable digital transformation. Navigate major business events (M&A, divestitures, reductions).

 

Customer Case Studies:

Partner Details

Partner Tier:

 

Partner Type(s):

Reseller

 

Product Competencies:

 

DPN Certifications:

Sales Certs

Technical Certs

 

DPN Member Since:

2019


Partner Industries:

Automotive
Biotech
Business Services
Consumer Goods
Consumer Services
EDU & Universities
Energy & Utilities
Entertainment
Financial, Banking, Insurance
Food & Beverage
Government & NPO
Hardware
Health & Wellness
Industrial & Manufacturing
Media, Publishing, Broadcasting
Professional Services
Quick Serve Restaurants
Real Estate
Retail
Software
Technology
Telecommunication
Travel & Hospitality

 

Website:

https://www.insight.com/

 

Phone Number:

(800) 467-4448

 

Headquarters:

6820 S. Harl Ave.
Tempe, Arizona 85283 United States
Phone: (800) 467-4448